Frequently asked questions

Create an account with your name, email and password, or continue with Google. Sign-up is confirmed with a one-time code sent to your email, so the address is yours before the account exists.

Click "Forgot password?" on the sign-in page. We email you a 6-digit code; enter it with your new password and you're signed straight in. The code expires in 5 minutes. If you signed up with Google, you can keep using Google — or set a password the same way.

Yes — once your first order is confirmed, you'll tell us what you do for a living from your Dashboard, and upload the documents that go with it: a government-issued ID, proof of your address, and one document for your occupation — an employee ID card if you work for a company, a college ID if you study, a bank statement or salary slip if you freelance. Our team reviews them within a few hours, and it only has to be done once.

3, 6 or 12 months. Longer tenures come at a lower effective monthly rate, and you can pay monthly or upfront for the whole tenure. A few products are only rented out on certain tenures — each product page shows the ones available for it.

Yes, if you pay month by month. Pay for the whole tenure upfront at checkout and the deposit is waived entirely. Delivery is free on 6- and 12-month plans in most pincodes; a 3-month plan carries a small flat delivery charge, and a few outer pincodes carry a zone charge. Whichever is higher applies, shown at checkout before you pay.

A combo is several products rented together for less. Three products save you 5% every month; five save you 10% — for as long as you rent. Build one on the Build Your Own Combo page and the discount is applied automatically — it moves up on its own when you reach five.

On the date you choose. Once you've paid, you upload your KYC documents against that order, and the calendar opens straight away — you don't have to wait for us to approve them first. It only offers dates that allow for the preparation time on what you've ordered, counted from the day your documents go in, so whatever you pick is a date we can actually make. Installation is included free. Most products are set up at delivery; an air conditioner is fitted by our team on a separate visit, and your rental starts once that is done rather than on the day it arrives.

Bengaluru and Bhubaneswar today, with more cities on the way. Coverage within a city can be limited to certain pincodes — enter yours at checkout and we'll confirm.

Delivery is free on 6- and 12-month plans in most pincodes. A 3-month plan carries a flat delivery charge, and a few pincodes further from our hubs carry a zone charge whatever the plan. It is always one figure per order, never per item — where more than one charge could apply, you pay only the highest — and it is shown at checkout as soon as you enter your pincode, before you pay. Installation is free on every plan; air conditioners are the one exception, with a fitting charge shown before you pay.

All payments are processed securely through Razorpay. We never see or store your card details.

You can pay month-to-month, or pay for your whole tenure upfront for an additional discount that varies by tenure length.

From your Dashboard's Orders tab. Rentals run for a minimum of three months — after that you can request a return giving us at least 7 days’ notice. Returning before your tenure ends may carry an early closure charge, though not if you are within a month of the end. See our Refund & Cancellation Policy for the full details on refunds and timelines.