Contact Us

Whether it is a question before you rent, something wrong with a delivery, or an order you already have — this is how to reach a person.

Support

Every day, 10am – 7pm

WhatsApp: Message us on WhatsApp

Email: support@turnkeyliving.in

Faster than writing to us

If you already have an order, most things can be done from your dashboard without waiting for a reply:

• See where an order has got to, and when it is arriving
• Upload your KYC documents, which is what unblocks delivery
• Choose your delivery date once your documents are approved
• Ask to cancel an order, or to end a rental early
• Ask to buy something you are renting

Moving a delivery date that is already booked is the one thing you cannot do yourself — message us and we will shift it.

Answers to the questions we are asked most — deposits, tenures, what happens at the end of a rental — are on the FAQ page.

Where we deliver

We rent in Bengaluru and Bhubaneswar. Coverage is by pincode rather than by the whole city, so check yours on any product page before ordering — it takes a second and tells you the delivery date too.

Registered office

Fitverse Wellfin Private Limited
32, Chowringhee Road, Om Tower, 7th Floor, U-706, Russel Street, Kolkata – 700071, West Bengal, India
GSTIN: 19AAHCF0406F1ZZ

This is the registered address for correspondence, not a shop or a warehouse — there is nothing to collect from it, and nobody there to serve you. Everything is rented online and delivered to your door.

Complaints

If support hasn't resolved something, you can escalate it formally to our Grievance Redressal Officer, appointed under the Consumer Protection (E-Commerce) Rules, 2020. That page has the officer's details and the timelines we work to.